Securities Sales/Service Specialist

Date: Jan 20, 2018

Location: Broken Arrow, OK, US

Req ID: 40023 

Areas of Interest: Brokerage Services; Investments 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

The Securities Sales/Service Specialist is primarily responsible for administrative sales support to the Financial Consultants/Client Advisors. He or she performs daily servicing activities with the goal of removing as many non-revenue producing task/actions as possible from the representative’s day-to-day activity.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
  1. Account Servicing - Assists customers with inquiries and problem resolution by performing research on various systems (including but not limited to NetX360/Pershing, FIS, BlackDiamond, TOSS, Sales Force as well as other online systems) regarding safekeeping, billing, investment and deposit accounts. Performs the following tasks: Monitors and follows up on new business, respond to client inquires and requests, initiates all money movement, establishes NetXinvestor set-up and support; inputs data into CRM, generates client account applications, scan and file documents and performs financial planning case preparation.
  2. Technology Expert – Power user of firm’s technology platform including but not limited to NetX360, FIS, BlackDiamond, TOSS, Sales Force, Money Guide Pro etc. to provide price quotes, comparisons, and execution of trades.
  3. Customer Service - Maintains familiarity with the customer base in order to provide high quality customer service and to ensure optimum marketing potential; answers incoming phone calls and responds to email regarding customer’s inquiries regarding investment products. Maintains calendars and set appointment. May meet with client to obtain signature or deliver required documents.
  4. Client Retention – Manages regular client communications; birthday mailings, client appreciation events, premier service to top clients, marketing campaigns, referral campaigns, etc.


KNOWLEDGE, SKILLS and ABILITIES:
  • Understanding and knowledge of investment products and services
  • FINRA Series 7 and Series 63 or 66 licenses
  • Excellent PC skills including knowledge of Microsoft office suite, NetX360, FIS, BlackDiamond, Sales Force and Money Guide Pro.
  • Excellent interpersonal, verbal, and written communication skills
  • Excellent organization skills; ability to handle multiple tasks simultaneously in a competent and professional manner
This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Finance or Economics and 1-2 years experience investment sales/operations or 4-5 years equivalent work related experience.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!
 

Apply today and take the first step towards your next career opportunity!
 
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Attention All Third Party Agencies, Headhunters, and Recruiters
BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial. BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.

Please contact recruiting_coordinators@bokf.com with any questions. 


Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

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