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System Specialist III

Denver, CO, US

Req ID: 60000 

Job Location: Denver, Dallas Denver CO 

Areas of Interest: Bank Operations; Loan Operations 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

Base Salary Range

$43,538 - $53,213

Bonus Type

Discretionary

Summary

Do you enjoy working in a customer-centric culture where your contributions directly impact business relationships on a daily basis? Look no further. As a System Specialist III you will lean on team collaboration to provide exceptional customer service throughout the entire transaction.

About the Role

The System Specialist team reviews and provides maintenance for loan documentation throughout the bank. From a consumer loan at our Dallas branch, to a complex syndicated commercial loan out of our Tulsa office – you’ll work with all types!

You play a critical role to the organization by utilizing loan servicing policies, processes, and procedures to provide accuracy and support, treating each transaction as if it were your own.

What You Can Expect

Have you ever heard the saying, “Do it right the first time”? That’s your goal as a system specialist. You are the last line of defense to ensure quality assurance for our customers.

As a System Specialist III you will research and resolve complex problems which require handling beyond intermediate expertise and knowledge. You’ll partner with team leaders to coordinate daily workflow, monitor processing priorities, and assist with training and development of new team members. 

Team Culture

Collaboration is the key to success with this fast-paced team. While each person holds an area of expertise, we all lean in to support the customer. Through weekly meetings, group huddles, and 1x1 peer training, everyone is given the opportunity to brainstorm, ask questions, and find solutions. We support and lift one another up to achieve more together.

How You'll Spend Your Time

  • You will enter data and control quality of new and renewed loans into the loan system, interpreting the loan documentation to ensure proper system set up.
  • You will work with lending teams throughout the bank to provide all-encompassing support, complex inquiries and corrections.
  • You will work with Credit Administration and Management to assist in risk mitigation through accurate system maintenance and pro-active analysis of loan agreements.
  • You will review legal documentation to ensure process and system integrity and to prevent future account difficulties.
  • You will partner with leadership to coordinate and monitor daily workflow and will have significant involvement in team training and development.
  • You will complete payments and ensure that distributions or collection of funds are completed daily while providing detailed supporting documents for each transaction.
  • You will provide efficient, quality transactions and develop relationships with different business partners throughout the bank.

We'd Like to Talk to You

ATTENTION TO DETAIL:  You must be thorough and accurate in everything you do to improve workplace productivity, efficiency and performance.  

TECHNICAL EXPERTISE: 10 key and typing accuracy; MS Office (Work and Excel).

COMMUNICATION SKILLS:  Expressing oneself clearly in conversations and interactions with others and business writing.

ANALYTICAL THINKING:  Approaching a problem logically, systematically, and sequentially.

FORWARD THINKING:  Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingencies.

LEADERSHIP: You will coach others and help them develop their capabilities.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s Degree in a business related field and 4-5 years of related experience in bank lending operations or equivalent combination of education and experience.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!
 

Apply today and take the first step towards your next career opportunity!
 
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions. 


TOP 3 REASONS TO APPLY


Investing in our talent and building a great workplace is a top priority for us.


  • Empowered employees
  • Award-winning culture
  • Community commitment



Base salary range explanation:

The base salary range represents an average range for this position. Actual offers to be determined based on the candidate’s qualifications, skills, experience and education. See job details for salary range and bonus type.

Benefits:

BOK Financial offers industry-leading benefits addressing your complete physical, financial and emotional health. Click here to see our benefits.


ABOUT BOK FINANCIAL


BOK Financial is an award-winning $46 billion regional financial services company and one of the top 30 banks in the U.S, based in Tulsa, Oklahoma.

We seek to continually foster and support the principles and values of our company by promoting an environment that is inclusive of the diverse values, opinions, experience, culture and needs of our employees, clients and communities.

FACTS:

  • 5,100 employees
  • 28 years of financial profitability
  • $79+ billion assets under management and administration
  • $5.8 million in charitable contributions in 2019 and $86 million since the start of the BOKF Foundation in 1998



Nearest Major Market: Denver

Job Segment: Bank, Banking, QA, Quality Assurance, Finance, Quality, Technology

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