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Attorney Management Support Specialist

Tulsa, OK, US

Req ID: 50221 

Areas of Interest: Mortgage Servicing 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

The Attorney Management Support Specialist is responsible for monitoring Default Attorney Firms for Litigation, Bankruptcy and Foreclosure cases; ensures the investor and insurer requirements are being met inclusive of billing and timelines; oversees the daily workflow of invoices and milestone events; schedules and participates with site visits; reoccurring calls; reporting and provides input and suggestions concerning process improvements and implementing changes to policies and procedures.


  1. Invoice Management – reviewing, approving, rejecting invoices and clearing payment errors for Foreclosure, Bankruptcy, Litigation, Property Preservation, Loss Mitigation and Valuations; provide weekly and monthly reports to management; research invoices issues; review and code manual invoices; submit changes to Black Knight for line items for regulatory compliance.  Process all manual check requests which is inclusive of Stop Pay and Re-Issue
  2. Corporate Advance and Suspense – review; research and clear items in corporate advance and suspense within the established departmental guidelines. Provide a weekly report to management of open and cleared items. As applicable submit Regis entries to write off expenses with management approval
  3. Attorney Network Management – Participates in the monthly and quarterly meetings, assists with the preparation of the monthly and quarterly scorecards. Provides firm specific scorecards to management for review and finalization prior to sending to the firms. Facilitate attorney visits and training.  Monitoring Default Legal Services mailbox borrower complaints sent to firms
  4. Regulatory/Investor Update Monitoring – Perform a review of all regulatory and investor updates, provide a summary of the changes; identify training and procedural changes. Assist with procedure changes and training


  • Advanced knowledge of FHA, VA, conventional, FHLMC, FNMA and private investor guidelines regarding foreclosure, bankruptcy and loss mitigation guidelines
  • Advanced knowledge of legal documentation and procedural steps to advance the foreclosure, bankruptcy and loss mitigation process in all 50 states
  • Thorough knowledge of mortgage loan documents
  • Knowledge of legal terminology
  • Excellent math skills (addition, subtraction, multiplication, division)
  • Excellent knowledge of PC; good software skills including Word and Excel
  • Excellent communication skills, both oral and written
  • Excellent leadership skills; ability to motivate employees to work as a team

This level of knowledge is normally acquired through completion of Bachelor’s Degree and 3-5 years of mortgage servicing or default services work experience; or 5-7 years of equivalent work related experience.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Attention All Third Party Agencies, Headhunters, and Recruiters
BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial. BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.

Please contact with any questions. 


Investing in our talent and building a great workplace is a top priority at BOK Financial.

  • Empowered employees
  • Award-winning culture
  • Community commitment


BOK Financial is a regional banking powerhouse and one of the top 25 banks in the U.S. We are based in Tulsa, Oklahoma, and diversified in a variety of industries, businesses, and geographies throughout the U.S.


  • 4,900 employees
  • 27 Years of financial profitability
  • $30+ billion in assets
  • $5.2 million in charitable contributions in 2017

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: Manager, Bank, Banking, Mortgage, Management, Finance

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