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Compliance Officer, Consumer/Commercial

Tulsa, OK, US

Req ID: 50246 

Areas of Interest: Risk Management, Compliance 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

The Compliance Officer, Consumer/Commercial is responsible for administering the Consumer and Commercial Compliance Monitoring Program to ensure technical compliance with applicable regulations. The monitoring program includes the monitoring of business line controls, complaint reporting (including enhanced complaint review), business line marketing requests, and any business line remediation plans related to self-identified issues, Compliance Testing findings, and/or Audit findings. This person will provide monthly reporting and consultation to supported business lines, Compliance Management, and the Chief Compliance Officer. Additional duties include research and analysis of products and business practices to identify deficiencies in policy, procedure or implementation of products and services. The Compliance Officer will also provide support on regulatory change implementations.


  1. Works independently to perform Consumer, Commercial and ‘consumer related’ Private Bank compliance control monitoring; Performs analysis of regulatory issues which require a high order of analytical, interpretive and constructive thinking in covering multiple areas of the bank; With limited oversight from Manager, documents effectiveness of controls monitored, and produces management reports including, but not limited to, monitoring dashboard/activity trackers, and KRI reporting; Proposes appropriate corrective action plans to Consumer/Commercial Compliance Manager and Director for exceptions and weaknesses identified; Partners with LOB to document and resolve issues identified in corrective action plans; Provides specialist knowledge to business teams on Compliance matters to ensure a culture of collaboration and partnership; Works with limited guidance from Manager on validation of business line controls identified in Compliance risk assessments; Develops effective retention processes to ensure documents conform with audit/testing standards
  2. Works independently on review and approval of corporate-wide marketing campaigns to ensure content is compliant with all applicable regulations; Provides content revision recommendations to mitigate Compliance risks; Collaborates with Compliance Department personnel on content within marketing materials, while providing LOB with discretion in tone/style of the message
  3. Analyze monthly consumer complaints to identify presence of technical compliance issues, and present findings in monthly group meetings held with each LOB; Perform root-cause analysis, ensuring systemic patterns or practices of noncompliance are mitigated; Develops recommendations for changes to processes and systems that will mitigate risk, improve performance and ensure the organization complies with all relevant regulations


  • Excellent oral and written communication skills to effectively represent self and BOKF in the presentation of complex information
  • Strong knowledge of Compliance regulations
  • Excellent independent research and analytical skills to detect patterns, trends and unusual activity in bank processes
  • Excellent ability to assimilate voluminous regulatory rules and guidance and effectively communicate the required actions to multiple stakeholders
  • Broad knowledge and understanding of all facets of banking
  • Extensive experience in banking system-platforms and reporting capabilities

This level of knowledge is generally acquired through completion of a Bachelor’s degree and 3-5 years of Compliance or operational risk experience, or 7-12 years equivalent experience in a banking environment. Compliance or Risk Management experience is preferred. Professional certification (CRCM or equivalent) is also preferred.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Attention All Third Party Agencies, Headhunters, and Recruiters
BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial. BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.

Please contact with any questions. 


Investing in our talent and building a great workplace is a top priority at BOK Financial.

  • Empowered employees
  • Award-winning culture
  • Community commitment


BOK Financial is a regional banking powerhouse and one of the top 25 banks in the U.S. We are based in Tulsa, Oklahoma, and diversified in a variety of industries, businesses, and geographies throughout the U.S.


  • 4,900 employees
  • 27 Years of financial profitability
  • $30+ billion in assets
  • $5.2 million in charitable contributions in 2017

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: Bank, Banking, Risk Management, Finance

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