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Credit Svcs Commercial Rep II

Tulsa, OK, US

Req ID: 69461 

Job Location: Tulsa, Denver Tulsa OK 

Areas of Interest: Bank Operations; Branch Business Banking; Commercial Banking; Commercial Banking, Business Banking; Consumer Banker; Consumer Banking; Consumer Lending; Consumer Loan Processor; Lending; Mortgage Banking; Mortgage Operations; Mortgage Servicing 

Colorado Base Salary Range: 38,000 - 43,875 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

Bonus Type



At BOK Financial, our success starts with our incredible talent. If you are looking for a job that provides an opportunity for growth, and a culture of teamwork, then you've come to the right place.  We have an exciting opportunity awaiting someone like you!

Job Description

The Credit Services Commercial Representative II provides technical and operational support to Commercial Banking business partners and its client lending relationships. Resolves a variety of complex lending problems (i.e., reconstruction of errant account transactions, loan activity discrepancies, multiple entity account linkages, controlled lending, risk mitigation, client servicing, loan systems, and Web-Based applications, etc.) and applies to multiple BOKF banks, often under difficult and/or stressful circumstances. The position must maintain high level of control and professionalism while objectively dealing with relationship requests.

This position resolves daily operations problems with guidance from seasoned/senior leadership.  Representatives directly support and work with the various departments in the Credit Services Division, Relationship Managers, Commercial Training, Clients, and / or Consumer’s.  Incumbent must be knowledgeable of and able to navigate through Fidelity, LaserPro, Workflow Image Technology applications, numerous third party websites and jurisdiction websites nationwide; applications.  Normally operates independently, although supervisory resources are available. Will use available resources for problem resolution, which may involve analysis of information applicable to commercial lending products, payments, address changes, account research, risk mitigation, state/federal rules, while complying with Bank and regulatory guidelines.

Team Culture

We treat each other with dignity and respect, value opinions and differences, and talk openly.  We give praise, recognize quality work, and pursue excellence.  We are a fun group! We participate in group learning and idea sharing, and practice candid communication through our open-door policy. Problems are brought to the surface, and so are solutions; we’re receptive to feedback and constructive criticism. We believe in personal and shared accountability.

How You'll Spend Your Time

  • Utilize existing lending requirements to track and monitor accuracy and completeness of each file assigned
  • Review and clear exceptions within your queue for loans in your pipeline
  • Communicate needs and decisions on a per file basis while building relationships within the line of business
  • Correspond with business partners when questions or needs arise

Education & Experience Requirements

This level of knowledge is normally acquired through completion of an Associate’s degree along with 3 to 5 years of experience in a bank operations/customer service function or 6-8 years’ equivalent experience in a bank operations/customer service function.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!

If you are interested in a career with BOK Financial text "BOKF" to 25000 to engage with Olivia our virtual recruiting assistant.
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Please contact with any questions. 


Investing in our talent and building a great workplace is a top priority for us.

  • Empowered employees
  • Award-winning culture
  • Community commitment

Base salary range explanation:

The base salary range represents an average range for this position. Actual offers to be determined based on the candidate’s qualifications, skills, experience and education. See job details for salary range and bonus type.


BOK Financial offers industry-leading benefits addressing your complete physical, financial and emotional health. Click here to see our benefits.


BOK Financial is an award-winning $46 billion regional financial services company and one of the top 30 banks in the U.S, based in Tulsa, Oklahoma.

We seek to continually foster and support the principles and values of our company by promoting an environment that is inclusive of the diverse values, opinions, experience, culture and needs of our employees, clients and communities.


  • 5,100 employees
  • 28 years of financial profitability
  • $79+ billion assets under management and administration
  • $5.8 million in charitable contributions in 2019 and $86 million since the start of the BOKF Foundation in 1998

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: Customer Service Representative, Mortgage, Bank, Banking, Credit, Customer Service, Finance

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