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Virtual Vault Administrator

Tulsa, OK, US

Req ID: 50902 

Areas of Interest: Accounting; Bank Operations; Finance 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

The Virtual Vault Administrator is responsible for coordinating daily activity from the vault outsource provider(s) of cash vault services for BOKF; communication with customers and Account Management in Treasury Services, regarding outages, new business, corrections, and access information (4) performing various duties related to cash control levels, Federal Reserve cash orders, balancing and customer account verifications. (5) Ensures compliance with all control policies and daily business.

  1. Protects the assets of BOKF at outside providers by identifying, developing, and recommending processing standards, policies, and procedures. Provides clear concise written guidelines so that others can perform the duties if needed. Minimizes losses through effective internal controls; ensures vendor internal work procedures are consistent with department and ensures service level standards are met. Acts as point of contact for all operational issues from virtual vault providers.
  2. Responsible for performing these various duties daily:
    • Balancing vendor vault locations to work performed via multiple media, i.e. electronic transmission, file transfers, website content
    • Controlling cash levels of the virtual vaults and ensures levels are within specified guidelines
    • Order coin/currency from the Federal Reserve; verifies inventory of coin and currency on hand; determines coin/currency needs for following week; verifies coin/currency deposit shipment going to Federal Reserve by vendor vault location
  3. Responsible for the following communication and/or customer contact:
    • Consult with CCSR staff regarding customer outages in their deposits or other issues
    • Work with Treasury Management account officers and CCSR’s regarding new business, customer corrections and access to the Change Order VRU
    • Contact vendor regarding generation of late and emergency customer change order requests
  4. Researches and resolves complex problems which require handling beyond staff experience and knowledge. Becomes the single point of contact for Federal Reserve Bank corrections and issues involving the virtual vault vendor.

  • Thorough understanding of operating procedures and policies of Cash Operations
  • Thorough knowledge of production management, operations and delivery systems
  • Basic knowledge of accounting principles
  • Excellent PC skills including word processing and spreadsheet applications
  • Excellent interpersonal skills including oral and written communication skills
  • Excellent research and problem solving skills
  • Working knowledge of all equipment used in vault operations
  • Good aptitude for detail
This level of knowledge is normally acquired through completion of Bachelor’s Degree in Management or a business related field with 2 years operations experience and at least 2 years experience in a supervisory capacity or equivalent experience of 8 years in operations which includes 2 years in a supervisory/managerial capacity.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Attention All Third Party Agencies, Headhunters, and Recruiters
BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial. BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.

Please contact with any questions. 


Investing in our talent and building a great workplace is a top priority at BOK Financial.

  • Empowered employees
  • Award-winning culture
  • Community commitment


BOK Financial is a regional banking powerhouse and one of the top 25 banks in the U.S. We are based in Tulsa, Oklahoma, and diversified in a variety of industries, businesses, and geographies throughout the U.S.


  • 4,900 employees
  • 27 Years of financial profitability
  • $30+ billion in assets
  • $5.2 million in charitable contributions in 2017

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: Bank, Banking, Finance

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