Credit Services Business Analyst I

Bonus Type

Summary

At BOK Financial, our success starts with our incredible talent. Are you an experienced Business Analyst who enjoys problem solving?  This is an opportunity to become involved in some major transformative projects and leverage new cutting-edge technology.  Bring your passion for technical support; it’s an exciting time to join us.

Job Description

The Credit Services Business Analyst I position contributes to the operation, maintenance and system related procedures for one of the organization’s systems; responsible for making recommendations, with organizational impact, regarding the implementation of operational workflow, lending system and reporting enhancing projects. The Analyst utilizes consistent practices   to maintain the integrity of the systems; works as a business partner to the Lending Division, Compliance, Credit Administration, Audit, Data Security, IS and Finance departments in the enforcement and safeguarding of corporate policy, credit policy, system security, regulatory and business requirements relating to the assigned system. The Business Analyst works priorities as assigned, while providing day-to-day operational support for complex applications/systems under direct supervision. The Analyst’s overarching goal is to achieve improved business performance through the assigned systems.  The Credit Services Business Analyst I typically reports to a senior Business Analyst or management.

Team Culture

Our team is committed to delivering the best IT solutions for our lines of business. We collaborate with other IT members, as well as our business partners. It is a fast-paced, ever-changing yet fun environment with a number of new exciting initiatives.  The mission of IT is to Enable Business Success and Create Raving fans. We do this through our shared quest to continuously improve, while simultaneously looking at ways to optimize our applications and processes. We are a determined, smart, and collaborative group that is eager to welcome you to the team.

How You'll Spend Your Time

• You will write basic business requirements and document customer needs and expectations for simple projects.  This includes working on data access, retention specs, data security requirements and report definition for simple projects.
• You will provides basic business process modeling and project estimates for simple projects and system enhancements.  Read and restart simple job scheduling needs.
• You will apply business application patches and releases; diagnose and remediate issues with applications; assist with root cause analysis and execution of disaster recovery processes; assist with authoring and maintaining application documentation and install applications on clients’ desktops.
• You will build simple queries, create reports from database repositories and perform simple production deployments.
• You will use basic project management skills and work on assigned projects using the bank’s defined mythology.
• You will perform testing on simple projects and application/system enhancements.
• You may perform other duties as assigned.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s Degree Business Administration, Finance, Risk Management or in Management Information Systems or Computer Science and 1-3 years related experience in loan operations administration or loan support role in either information technology or project management; or 3-5 years’ work related experience, which includes business application support, financial, operations and project understanding.

• Developing understanding of   system processing, consumer and commercial loan operation function/processes and excellent understanding of the lending business, Visionary and deployment abilities to best fit business and operational needs with systemic functions.
• Basic knowledge of bank lending policies, federal and state regulations and reporting including but not limited to: BSA, UDAAP, Sarbanes-Oxley, Fair Credit, Truth in Lending, RESPA, CFPB requirements, CRA reporting, OCC reporting and Loan Reserve reporting.
• Basic knowledge of banking application systems, products; operations and delivery systems and applicable disaster recovery requirements and methodologies.      
• Basic knowledge of project management methodologies and tools.
• Knowledge of risk identification, risk management and risk response control.
• Growing PC skills including spreadsheets, word processors and report writer applications.
• Excellent organizational skills.
• Growing interpersonal skills including written and oral communication.
• Basic knowledge of information systems management techniques.
• Strong customer focus and ability to manage client expectations.
• Ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding.

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