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Item Processing Specialist III (Monday-Friday 5:00pm-1:00am)

Albuquerque, NM, US

Req ID: 60699 

Job Location: Albuquerque Albuquerque NM 

Areas of Interest: Accounting 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

Bonus Type



You place great value on building meaningful relationships, and you do so by leveraging your excellent interpersonal skills. You find satisfaction in helping others by offering sound advice. You make the most out of every opportunity. Bring your knowledge, skills, and abilities to us as an Item Processing Specialist. You'll be positioned for a great career!

About the Role

You’ll provide accurate and timely item data file processing and transmission for mainframe account posting to all BOKF Affiliates’ commercial, retail and correspondent customer accounts. Files average $930 million+ per month. Transmission takes place through a wide variety of products and applications, including but not limited to: remote capture deposit (commercial, ATM and consumer mobile), third-party depository services, wholesale and retail remittance, and controlled disbursement. Your excellent knowledge of Check 21 policies and procedures and a strong understanding of the requirements of Sarbanes-Oxley and check, MICR, and image requirements will set you up for success.

What You Can Expect

You’ll also provide telephone support assistance to commercial and consumer customer service representatives, branch personnel, and other internal BOKF department personnel. You may also provide production guidance in the absence of the area’s Team Lead.  Your percentage of time spent of duties will vary by your location. You’ll assist with processing and monitoring the daily receipt of 300-500 incoming electronic image files in base software application (VisionIP), analyze items and images to correct MICR line data and resolve out of balance conditions created at the point of file origination. You’ll handle escalations and resolves complex outages.

Team Culture

The mission of Operations and Technology is to Enable Business Success and Create Raving Fans. We do this through our shared quest to continuously improve while simultaneously looking at ways to optimize our applications and processes. We are a determined, smart, and collaborative group eager to welcome you to the team. We are proud of the company’s contributions to the organizations we serve. As a team, we are deeply connected with our communities, committed to social outreach, and volunteer and participate in worthy causes.

How You'll Spend Your Time

  • You’ll use various item imaging equipment, perform check or deposit processing and electronic item capture/balancing, and ensure image quality meets regulatory standards and industry requirements for electronic check exchange.
  • You’ll extract, balance, and execute various transmissions of 9,000,000 items per month to the BOKF mainframe processor, internal departments, and/or customers, following checks and balances to ensure files processed in VisionIP are received in the mainframe for posting and controls are followed to ensure regulatory compliance with Sarbanes-Oxley.
  • You’ll perform clerical duties including, but not limited to, pulling non-conforming image originals, truncation of paper items according to established schedule/rotation, and volume tracking.

We'd Like to Talk to You

DATA ENTRY: Your knowledge of data entry, accounting and reconciliation will be used daily.

PROBLEM SOLVER: In an ever-changing, multi-faceted environment, you must be a problem solver and self-starter. The complexity of problems to solve will increase as your experience does.

COMMUNICATION: You'll need exceptional verbal and written communication to express yourself clearly and concisely.

DETAIL ORIENTED: You will follow our established standards and have good judgment so you can escalate situations when appropriate. Accuracy, follow-up and follow-through are vital for this role.

TECHNICAL EXPERTISE: Your curiosity will drive you to think deeply, rationally, and creatively. Your tech-savviness will help you learn and navigate multiple systems.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a high school education and 5+ years of related experience in bank operations or accounting or equivalent combination of education and experience. 

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions. 


Investing in our talent and building a great workplace is a top priority for us.

  • Empowered employees
  • Award-winning culture
  • Community commitment

Base salary range explanation:

The base salary range represents an average range for this position. Actual offers to be determined based on the candidate’s qualifications, skills, experience and education. See job details for salary range and bonus type.


BOK Financial offers industry-leading benefits addressing your complete physical, financial and emotional health. Click here to see our benefits.


BOK Financial is an award-winning $46 billion regional financial services company and one of the top 30 banks in the U.S, based in Tulsa, Oklahoma.

We seek to continually foster and support the principles and values of our company by promoting an environment that is inclusive of the diverse values, opinions, experience, culture and needs of our employees, clients and communities.


  • 5,100 employees
  • 28 years of financial profitability
  • $79+ billion assets under management and administration
  • $5.8 million in charitable contributions in 2019 and $86 million since the start of the BOKF Foundation in 1998

Nearest Major Market: Albuquerque

Job Segment: Bank, Banking, Clerical, Mainframe, Data Entry, Finance, Administrative, Technology

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