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Lending Support Specialist IV

Phoenix, AZ, US

Req ID: 50592 

Areas of Interest: Commercial Banking, Health Care 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

The Lending Support Specialist IV provides advanced administrative support and training to the Lending Support Specialist I, II and III; exercises considerable discretion in the performance of assigned duties and responsibilities. Duties performed may include: preparation of correspondence and reports; developing original drafts for review and approval, systems training, and general assistance in all aspects of account administration in accordance with governing instruments, tax and fiduciary law, applicable fiduciary standards, consistent with BOKF policy. Assigned tasks require broad and comprehensive experience, skill, confidentiality and knowledge of Bank’s policies and practices. Indentifies administrative projects; performs considerable coordination and follow-through; recommends priorities and procedures for accomplishing work assignments to management.


  1. Interacts with clients, managers, attorneys and accountants via telephone, written communications, or meetings regarding problem resolution and/or account maintenance; serves as liaison between operational and support areas and customer; performs research and communicates resolution of problem to customer; resolves questions and problems presented by clients concerning transactions in their accounts and day to day operational issues.
  2. Provides direct technical support for officers and management in administration and management of accounts, including monitoring daily balances; complex credits; indentifying, reconciling and depositing income and principal to accounts, preparing complex disbursements from accounts, researching cost basis and providing other technical accounting assistance to officer and management; funding assets into and distributing assets from accounts; assisting administrator in preparing an filing documents with courts, governmental and regulatory agencies, other duties as assigned.
  3. Provides assistance to Senior Department Managers with special projects.
  4. Performs basic clerical needs; composes, initiates and reviews correspondence and memoranda; drafts and types letters, complete complex forms. Compiles and coordinates the production of presentation reports, meeting materials and management reports.
  5. Responsible for coordinating the functional training of officers and staff on systems utilized in the Commercial Lending operation. Assist in establishing and recommending code set adjustments, authorizations and system changes. Understands all aspects of relevant systems utilized within the Department, including procedures for internal control of source data and associated documents.






  • Advanced PC and software application skills; includes the Microsoft Office Suite
  • Excellent understanding of bank operating practices and procedures, including all IT systems in use
  • Extensive knowledge of credit and banking law
  • Advanced interpersonal, verbal and written communication skills
  • Advanced organization skills; ability to handle multiple tasks simultaneously in a competent and professional manner
  • Ability to working with data/information requiring a high degree of confidentiality and complexity

This level of knowledge is normally acquired through completion of a Bachelors Degree and 5-7 years experience or 11 - 13 years equivalent work experience.



BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Attention All Third Party Agencies, Headhunters, and Recruiters
BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial. BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.

Please contact with any questions. 


Investing in our talent and building a great workplace is a top priority at BOK Financial.

  • Empowered employees
  • Award-winning culture
  • Community commitment


BOK Financial is a regional banking powerhouse and one of the top 25 banks in the U.S. We are based in Tulsa, Oklahoma, and diversified in a variety of industries, businesses, and geographies throughout the U.S.


  • 4,900 employees
  • 27 Years of financial profitability
  • $30+ billion in assets
  • $5.2 million in charitable contributions in 2017

Nearest Major Market: Phoenix

Job Segment: Bank, Banking, Clerical, Administrative Assistant, Technical Support, Finance, Administrative, Technology

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