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Closing Quality Assurance Specialist

Tulsa, OK, US

Req ID: 63201 

Job Location: Tulsa Tulsa OK 

Areas of Interest: Mortgage Operations 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

Bonus Type



You enjoy the art of balancing multiple responsibilities and providing support. You find satisfaction in paying attention to the details and tracking down the answers. You thrive in an environment with established timelines. You bring your knowledge, skills and abilities to us as a Closing Quality Assurance Specialist in the Mortgage Department.  

About the Role

The Closing Quality Assurance Specialist is one of the final steps in the home loan process and assists in getting the loan across the finish line. You are able to support many different groups within the Mortgage department with your experience and knowledge in lending guidelines and regulations.

What You Can Expect

Each day will bring something different. You will primarily review COC’s and work with your internal business partners to ensure the mortgage loan is closed on time. You will ensure quality standards, procedures, and methodologies are being followed by analyzing daily reports.


You will work as a team and know the regulations and requirements for a variety of loan types. You will prioritize each day and ensure that no man is left behind.  You will use your communication to inform all parties on the status and timing of the final steps in the loan process through the closing table.   

Team Culture

BOK Financial Mortgage is dedicated to being a respected and recognized top Mortgage Lender in our markets, as well as to being the employer of choice for all mortgage professionals. We are committed to our employees, customers, and community partners, and our mission is to deliver the highest quality mortgage experience with integrity, knowledge, and award-winning service. 

We treat each other with dignity and respect, value opinions and differences, and talk openly.  We give praise, recognize quality work, and pursue excellence.  We are a strong team and practice candid communication through our open-door policy. Problems are brought to the surface, and so are solutions; we’re receptive to feedback and constructive criticism. We believe in personal and shared accountability. 

How You'll Spend Your Time

  • Perform audits across the various closing processes to ensure quality standards, procedures and methodologies are being followed.
  • Monitors and ensures procedures regarding mortgage loans are being met according to company guidelines, policies and GSE guidelines and requirements.
  • Ensures compliance with State and Federal banking regulations.
  • Monitor, review and verify Change of Circumstance after a CD has been issued.

We'd Like to Talk to You

  • DETAIL ORIENTED: Attention to detail and accuracy are critical in this role to ensure a smooth closing for everyone.  
  • EXCELLENT COMMUNICATOR: You need exceptional verbal and written communication skills to express yourself clearly and concisely to internal and external clients.   
  • ORGANIZATION: You will need to be efficient to handle multiple requests, and prioritize your work.
  • POSTIVE ATTITUDE:  You enjoy working with others and remain positive in a fast-paced work environment.
  • TECH SAVVY: Your computer skills will be put to the test by accessing multiple systems and learning our processes and procedures.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s degree and 3-5 years mortgage closing experience or 8-11 years related experience in mortgage operations.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions. 


Investing in our talent and building a great workplace is a top priority for us.

  • Empowered employees
  • Award-winning culture
  • Community commitment

Base salary range explanation:

The base salary range represents an average range for this position. Actual offers to be determined based on the candidate’s qualifications, skills, experience and education. See job details for salary range and bonus type.


BOK Financial offers industry-leading benefits addressing your complete physical, financial and emotional health. Click here to see our benefits.


BOK Financial is an award-winning $46 billion regional financial services company and one of the top 30 banks in the U.S, based in Tulsa, Oklahoma.

We seek to continually foster and support the principles and values of our company by promoting an environment that is inclusive of the diverse values, opinions, experience, culture and needs of our employees, clients and communities.


  • 5,100 employees
  • 28 years of financial profitability
  • $79+ billion assets under management and administration
  • $5.8 million in charitable contributions in 2019 and $86 million since the start of the BOKF Foundation in 1998

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: QA, Quality Assurance, Bank, Banking, Quality, Technology, Finance

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