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Mgr III, Loan Operations

Tulsa, OK, US

Req ID: 52770 

Areas of Interest: Legal; Loan Operations 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

The Manager III, Loan Operations is responsible for management of operations. Requires an excellent understanding of consumer, commercial and commercial loan documentation, regulations and collateral interest. Ensure training and processes are defined. Mitigates risk through adherence to regulatory, investor, policies/procedures and vendor management review. Oversees operations and functions to meet SLAs; Reviews/approves multi-million dollar credit transactions. Has strong inter-personal skills and the ability to work with employees, business partners and co-workers; must be able to relay information, handle escalated items and resolve issues.

  1. Identifies, develops, recommends, and implements standards, policies, procedures, and programs; provides guidelines and performance feedback; minimizes losses; ensures service level standards are met. Works with Managers and Business Analysts to ensure system integrity and efficiency.
  2. Develops objectives/operating plan; plans/administers budgets; identifies savings and efficiencies; approves expense reports, budget variances, operational statistics and quality reports.
  3. Ensures efficiency by predicting, controlling, implementing and approving changes. Ensures changes in procedures/system updates have minimal impact on General Ledger entries, ICAP reconciliation or data reporting.
  4. Keeps informed of current rules, regulations and technological developments; reviews, researches and analyzes effects of governmental regulations. Ensures department processes are compliant with state/federal regulation. Participates in Compliance testing and Audit/Regulatory reviews. Responsible for responses to compliance/ audit reviews and for implementation remediation.
  5. Manages activity via supervisors; determines work priorities; recommends additions to staff; exercises usual authority of a manager concerning performance appraisal, salary recommendations, discipline, counseling, incentives and terminations. Responsibility for department operations; researches and resolves problems.
  6. Participates as a unit representative in M&A and conversions; serves on committees; participates in study and review of proposals and design of products.

  • Extensive knowledge of HMDA, TILA, RESPA, FCRA, SCRA, UDAAP and associated regulations
  • Broad knowledge of production management, loan operations and delivery systems
  • Extensive knowledge and interpretative skills of legal documentation, lending laws, regulations and investor requirements
  • Excellent understanding of vendor risk and associated vendor management controls
  • Advanced knowledge of accounting principles and general ledger
  • Excellent PC and software skills
  • Excellent interpersonal, oral and written communication skills
  • Excellent research and problem solving skills
  • Excellent leadership ability, employee motivation and team building skills
  • Ability to manage multi-functions, multi-shifts and/or multi-locations
  • Ability to prioritize and organize workflow and implement process improvement
  • Ability to multi-task and demonstrated ability to meet deadlines
This level of knowledge is normally acquired through completion of Bachelor’s Degree in Management, Financial Accounting and/or a Law Degree with 7+ years loans operations experience with at least 4 -5 years experience in a management capacity or equivalent experience or 12+ years in operations which includes at least 4-5 years in a management capacity. Preference: Master’s Degree or Law Degree Extensive knowledge of consumer and complex commercial credit legal documentation with interpretive skills and regulatory/compliance background in loan operations

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Attention All Third Party Agencies, Headhunters, and Recruiters
BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial. BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.

Please contact recruiting_coordinators@bokf.com with any questions. 


Investing in our talent and building a great workplace is a top priority at BOK Financial.

  • Empowered employees
  • Award-winning culture
  • Community commitment


BOK Financial is a regional banking powerhouse and one of the top 25 banks in the U.S. We are based in Tulsa, Oklahoma, and diversified in a variety of industries, businesses, and geographies throughout the U.S.


  • 5,100 employees
  • 28 Years of financial profitability
  • $43+ billion in assets
  • $5.397 million in charitable contributions in 2018

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: Operations Manager, Manager, Loan, Banking, Operations, Management, Finance