Item Processing Specialist I

Bonus Type

Summary

We've built a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.

Job Description

The Item Processing Specialist I - (Night Shift) is responsible for balancing and reconciling customer transactions, managing critical processing transmissions producing operational reporting, resolving exceptions, mitigating operational risk, and ensuring all processing activities are completed accurately and within established service level agreements.  The role requires strong analytical skills, attention to detail, resilience, and the ability to make sound decisions in a deadline-drive environment. Time spent on principal duties and responsibilities will vary by employee site location.

Required work schedule:  Monday - Friday, 5:00pm - 1:30am. 

Team Culture

A career with BOK Financial will provide you opportunities and benefits that can only come from working for a trusted industry leader. Work with amazing, energetic team members and a company dedicated to your success, growth, and advancement.

How You'll Spend Your Time

• Balancing customer and internal transactions
• Researching and resolving out-of-balance conditions
• Meeting established service level agreements (SLA's) and processing deadlines
• Distributing reports to internal bank departments and business partners
• Taking corrective actions to minimize operational risk adn customer impact

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a high school education and 2-3 years of directly related experience in bank operations or accounting or equivalent combination of education and experience.

Working Conditions & Physical Requirements