Quality Engineer III - Salesforce/nCino

Bonus Type

Summary

We're building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.

Job Description

The Quality Engineer III offers a set of methodologies, processes, and principles that help an agile Salesforce/nCino team establish, maintain, improve, and achieve a certain level of quality for its product. A Quality Engineer III is responsible for developing processes, testing procedures, and implementing systems to ensure that products and processes comply with regulatory requirements while meeting clients’ expectations.

From a software development perspective, it is the management, development, operation, and maintenance of IT systems and enterprise architectures with a high-quality standard. Starting with the initial product concept through the development stages, a quality engineer is involved; ensuring the product created has the highest level of quality without defects. At BOKF, we strive for the highest level of quality for every product we offer, making the Quality Engineer a valued business partner.

Team Culture

Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.

How You'll Spend Your Time

• You will ensure adherence and drive defining/refining tasks outlined in test strategy, planning, and defect management process documentation.
• You will drive and continually review the systems, processes, and procedures against the quality standards to ensure the highest integrity of the product.
• You will develop and maintain test suites across Salesforce/nCino application platforms to mitigate risk of failures and ensure consistent product quality.
• You will drive processes for triaging reported defects to maintain a healthy backlog.
• You will analyze, create, and implement preventive measures using innovative actionable metrics that help drive improved defect detection and reduce escaped defects.
• You will validate completion of quality documentation and artifact tasks to support adherence to audit processes and procedures.
 

Education & Experience Requirements

EDUCATION & EXPERIENCE REQUIREMENTS 

This level of knowledge is normally acquired through completion of a  Bachelor Degree in Computer Science/Information Science/Information Technology or related field of study and/or 7-9 years of directly related experience in Quality Engineering and/or Quality Assurance or equivalent combination of education and experience.

SKILLS:

• Advanced research and troubleshooting skills
• Proficient experience testing a Salesforce application
• Advanced understanding of software coding principles/standards and architecture
• Proficient working in a DevSecOps environment
• Advanced experience with Gherkin/BDD
• Advanced attention to detail
• Excellent verbal and written communication skills
• Agile SDLC
• Advanced experience with API testing
• Solid understanding of software coding principles/standards
• Excellent understanding of data structures, data modeling, and design experience
• Test data creation and maintenance
• Experience in the successful implementation of TDD or BDD
• Strong collaboration with the automation team to move automation forward
• Exceptional attention to detail
• Maintain and educate team members on industry trends and advancements