Scrum Master - Retirement Technologies

Bonus Type

Summary

BOK Financial is cultivating an environment where exceptional individuals can excel and thrive. This role aims to bolster high-performing product delivery teams by fostering self-organization and continuous improvement, with a focus on effective communication and Agile and Scrum principles. It’s an ideal opportunity for those passionate about innovation and teamwork, promising personal growth and exciting prospects!

Job Description

The Scrum Master will support 1 - 3 delivery teams within a fast-paced product development driven environment. This role is intended to help a team of problem solvers achieve their goals as high performing product delivery teams, creating a culture of self-organization and continued improvement. The person in this role ensures clear communication and organization of the team, and coaching of team members in all aspects of the standard Agile Manifesto and Scrum framework.

Team Culture

Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.

How You'll Spend Your Time

• You’ll implement Scrum as a framework for software development in IT delivery teams.
• You will facilitate all Scrum events and ceremonies including Sprint planning, Grooming, Retrospective, Refinement, and daily stand-ups.
• You’ll lead all Scrum events such as sprint planning, grooming, retrospective, refinement, and daily stand-ups.
• You will ensure that responsibilities and accountability for crucial roles in the program/project are distinctly outlined.
• You will lead the team in establishing feasible goals for feature and sprint timelines, while consistently managing the expectations of the team and stakeholders.
• You will guide the team towards self-organization and continuous improvement.
• You will enhance team performance by resolving obstacles, managing conflicts, aiding in decision-making, and promoting continuous improvement.
• You will actively spot and address risks that could hinder the achievement of goals and engage the team to mitigate those risks.
• You will engage in multidirectional communication and negotiation to influence and achieve team goals.
• You will cultivate a culture of rapid innovation and ongoing enhancement.
• You will oversee the team’s advancement towards Roadmap and Sprint goals through Scrum metrics and contribute to status reports as required.
• You will provide input to help identify and form future Scrum teams.
• You will be a key player in the company’s growing Agile community, facilitating change and aiding others in their Agile journey.
• You will persistently enhance your skills to proficiently implement Scrum methodologies.
• You are committed to constant growth and inspire the same in your Scrum team members.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a ­­­­­­­­­­­­­­­­­Bachelor’s Degree in Computer Science, Business Administration or related discipline. Achieved Certified Scrum Master Certification (CSM) or SAFe Scrum Master Certification (SSM) or equivalent combination of education and experience.

Core Agile & Scrum Skills
• Deep understanding of Agile principles and Scrum framework
• Proven experience facilitating Scrum ceremonies (Daily Standups, Sprint Planning, Reviews, Retrospectives)
• Ability to coach teams through Agile maturity and transformation
• Skilled in removing impediments and fostering team collaboration
• Experience with Agile metrics and continuous improvement practices

Technical & Development Skills
• Background in software development or technical architecture
• Ability to understand and communicate technical concepts with developers and stakeholders
• Proficiency in tools like Jira, Agile dashboards, Excel, Power BI, SQL

Leadership & Communication
• Strong servant leadership mindset
• Excellent facilitation and conflict resolution skills
• Ability to influence without authority and build trust across teams
• Skilled in stakeholder engagement and cross-functional collaboration

Strategic & Organizational Impact
• Ability to align team goals with business objectives
• Comfortable working in fast-paced environments 

Working Conditions & Physical Requirements