Apply now »

Service Center Analyst I - Evening Shift 4:00PM - Midnight

Req ID: 75122 

Location: Tulsa -TUL 

Areas of Interest: Information Technology; Information Security 

Pay Transparency Salary Range: Not Available 

Application Deadline: 07/30/2024

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

At BOK Financial, our success starts with our incredible talent. Are you an experienced Service Center Analyst who enjoys problem-solving?  This is an opportunity to become proficient in a variety of systems and applications and leverage new cutting-edge technology.  Bring your passion for technical support to us!

Job Description

Primarily responsible for Tier I software and hardware support, providing a wide range of technical advice, guidance and training to employees using company owned computer systems and applications. Secondary responsibilities include accurate monitoring and escalation of company security alarms.

Team Culture

Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.

How You'll Spend Your Time

  • You will focus on day to day operations and serve as the initial contact for all system issues.
  • You will utilize your vast knowledge of troubleshooting to identify and diagnose problems encountered by end-users.
  • You will apply your tracking and documentation skills for issues that need to be escalated.
  • You will monitor security alarms for over 225 banking and ATM locations.
  • You will use your customer service skills to provide a positive experience for all end users.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Computer Technology/Science or a related field and 2-5 years of directly related experience in computer systems and technical support or equivalent combination of education and experience.

Working Conditions & Physical Requirements

Office - 20 lbs

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!  
Apply today and take the first step towards your next career opportunity!
 
The companies in BOK Financial Corporation Group are equal opportunity employers.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions. 

Tulsa, OK, US, 74101

Top 3 reasons to apply

Investing in our talent and building a great workplace is a top priority for us.

  • Empowered employees
  • Award-winning culture
  • Community commitment


Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma
Job Segment: Bank, Banking, Technical Support, Night, Information Security, Finance, Technology, Operations

Apply now »