Technical Analyst III - API Systems Integration

Bonus Type

Summary

Join us as a Technical Analyst III on the Systems Integration team and help shape the future of our fast-growing enterprise API team! We're a tight-knit group building out robust capabilities from the ground up. You'll take ownership of APIs, treat them as products, drive smart integrations between teams, and turn requirements into real solutions that balance tech skills, business goals, and rapid timelines. 

We thrive on quick learning, love tackling uncertainty, and chase results together. You’ll dive into new domains and tools, including AI and modern delivery methods, applying what you learn right away to improve clarity, reliability, and impact. We measure success by what we ship, how we manage risk, and how well we empower each other to work smarter. If you’re passionate about scaling big ideas in an agile environment and want to make your mark, this is the place for you! 

The Opportunity

This opportunity as a Technical Analyst III – Systems Integration offers a pivotal role in shaping enterprise API integration. You’ll productize APIs, enhance design and security, and empower teammates and customers through resilient, customer-centric technology. The position involves close collaboration with business and engineering teams, translating requirements into reliable API products, and leveraging AI in a modern delivery ecosystem. 

Key responsibilities include accelerating API adoption, improving integration reliability, writing clear user stories and requirements, and mentoring others. It’s ideal for someone eager to scale big ideas, bridge technology and business, and make a meaningful impact within a collaborative team. 

Team Culture

Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.

How You'll Spend Your Time

What You’ll Achieve 

• Accelerate the adoption of enterprise APIs by partnering with lines of business and engineering teams to drive integration into applications and platforms. 
• Move API capabilities from discovery to release by collaborating across Agile teams and stakeholders to turn needs into delivered API products aligned to roadmap priorities. 
• Improve integration reliability by analyzing cross‑system dependencies, identifying gaps early, and enabling seamless integration across environments. 
• Raise consistency and governance by applying enterprise standards, architecture methodology, and service‑oriented policies so APIs scale safely and predictably. 
• Enable discoverability and self‑service by supporting developer‑friendly experiences that help teams find documentation, understand APIs, and integrate with confidence. 

What You’ll Do 

• Partner with a Technical Product Owner to execute work aligned to a digital product roadmap. 
• Write clear user stories and acceptance criteria, facilitate refinement sessions, and align teams on shared solution intent. 
• Balance tradeoffs across business goals, user experience, technical considerations, and delivery timelines. 
• Produce business and functional requirements for simple complex initiatives and support planning, testing, and deployment of solutions. 
• Mentor and support other analysts through collaboration, guidance, and shared problem‑solving. 

What We’re Looking For 

• Strong collaboration and communication skills, with comfort acting as a bridge between business and technology. 
• Experience working with system integrations and data flows across multiple applications and environments. 
• Maintains a strong outcome‑oriented mindset—focused on solving the right problem, not just completing tasks. 
• An adaptable, curious mindset with initiative, extreme ownership, and a genuine appetite for continuous learning in technology and AI‑enabled ways of working. 
• Demonstrates rapid learning velocity when entering new domains, tools, or problem spaces. 
• Shares new learnings, patterns, and tools to elevate team capability. 

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a­­­­­­­­­­­­­­­­­­­ bachelor's degree in information technology or computer science or related field of study and 5+ years of directly related experience in ­­­­­­­­­­­­­Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience. Demonstrated capability and learning agility are highly valued. 

• Experienced technical understanding of single application data flows across multiple applications, software integration, system integration, and technology used. 
• Proficiency in RDBMS principles and tools, tiered environments (e.g., development, testing, UAT, production, DR), and application disaster recovery. 
• Strong SQL query skills and knowledge of IT and IS standards and concepts. 
• Ability to conduct fit-gap analysis and provide resolutions to moderately complex problems. 
• Well-developed project management skills, including knowledge of project management methodologies, quality/testing methodologies, and IT lifecycle governance. 
• Excellent collaborative skills, including oral and written communication skills to effectively represent oneself and the organization 
• Demonstrated ability to establish and build healthy working partnerships with clients, vendors and peers. 
• Agile & scrum experience in software development  

Working Conditions & Physical Requirements