Supervisor, Bank Operations

Bonus Type

Summary

We're building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.

Take your Operations career to the next step with this role supervising the Account Reconciliation and Time Deposit teams.

Job Description

The Supervisor, Bank Operations is primarily responsible for providing first line supervisory/management level department support. Through effective supervision of direct reports, this position ensures all departmental operations are completed timely and accurately. This position works independently, but with a clear understanding of when to seek middle or upper management intervention and involvement.  This position requires strong verbal and written communications/interactions on a variety of levels, as well as external BOKF customers.

Required Work Schedule:  Monday, Tuesday, Friday from 9:30am - 6:00pm, Saturday/Sunday 6:30am - 3:00pm.  Days off Wednesday/Thursday

Team Culture

We understand everyone has different strengths and opportunities for growth and we strive to have the right mix of competencies in order to get the most out of the team dynamic.

How You'll Spend Your Time

• Your knowledge of bank operations processes, procedures, applicable laws and regulations will be beneficial in solving problems and making recommendations for process improvement.
• You’re able to listen, collaborate, respond, coach, and provide constructive feedback; keeping your team engaged is necessary for high achievement.
• You’ll focus on innovation and thought leadership to improve the Company’s effectiveness, and help others become change agents.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s Degree or higher in Business, Banking and/or Accounting related field of study and 3-4 years in operations with 1 year or more in a leadership position or equivalent combination of education and experience.

• Experienced knowledge of applicable Federal and State regulatory compliance including: Anti-Money Laundering, Office of Foreign Assets and Control, Bank Secrecy Act, Patriot Act and Sarbanes Oxley, Reg E, Reg CC, UCC4A.
• Excellent PC skills, including proficiency in Microsoft Office products
• Advanced problem solving and analytical skills, good mathematical skills
• Basic knowledge of banking principles
• Basic understanding of transaction management, document managing, and imaging
• Basic knowledge of accounting principles and practices (debit, credit, accounts payables and receivables)
• Excellent organizational skills and ability to handle multi-task and prioritize
• Ability to use sound judgment in decision making
• Self-motivated
• Good communication skills (verbal, interpersonal and written)
• Dependable attendance and ability to work flexible hours
• Team oriented and willing to assist others
• Customer Service skills and/or experience
• Ability to maintain a high level of confidentiality
• Demonstrated ability to work in a fast pace, high volume environment & adaptable to change

Working Conditions & Physical Requirements