Charge Off/Claims Specialist

Date: Dec 27, 2017

Location: Irving, TX, US

Req ID: 41721 

Areas of Interest: Mortgage Servicing 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

The Charge Off/Claims Specialist is primarily responsible for 1) identifying, calculating and preparing charge off amounts on portfolio loans according to company policy and procedures and 2) processing foreclosure claims in accordance to investor, insurer and government guidelines. Accuracy and timeliness is critical to reduce or avoid monetary losses to the company.

  1. Identifies portfolio loans requiring a charge down of principal according to company policy and procedures; including reo properties, delinquent loans, loans at time of foreclosure sale, and any other loans directed by management. Orders a fair market value and calculates the appropriate charge down amount. Prepares approval sheets for management approval and once signed, distributes copies to appropriate parties. Tracks all charge downs and reasons on spreadsheet and provides data monthly or when needed to management.
  2. Files claims and conveyances with various investors as well as FHA, VA, and MI companies on completed foreclosures. Requires organization, meeting tight timeframes and accuracy in accounting for acceptable reimbursement of funds. Responsible for accurate claim filing to ensure A+ rated audit results; thereby reducing the risk of large monetary penalties to the company.
  3. Processes incoming funds from claims to the loan system and executes accounting entries to write off expenses. Tracks losses by loan type and investor for management reporting. Ensures all funds are received, files supplemental claims if necessary and closes out the file.
  4. Receives, prepares and pays invoices related to foreclosure expenses such as attorney fees and costs, inspection fees, property preservations costs and more. Helps to maintain payee records.

  • Basic accounting and math skills
  • PC skills to include MS Excel and Word programs
  • Detailed oriented, highly organized and able to conduct tenacious follow-up
  • Must be able to adapt to a multi-task environment and work well under pressure
  • Ability to communicate effectively and professionally to gain information from individuals/customers by asking appropriate questions
  • Prefer experience or knowledge of FHA, VA, FHLMC, FNMA and private investor foreclosure guidelines
  • Prefer general knowledge of legal documentation and procedural steps to advance the foreclosure process
This level of knowledge is normally acquired through completion of high school and 3 years minimum experience in a collection or foreclosure department.

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Attention All Third Party Agencies, Headhunters, and Recruiters
BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial. BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.

Please contact with any questions. 

Nearest Major Market: Irving
Nearest Secondary Market: Dallas

Job Segment: Bank, Banking, Mortgage, Inspector, Finance, Quality