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Supervisor, Bank Operations (Lockbox Processing Department)

Kansas City, MO, US

Req ID: 72436 

Job Location: Kansas City Kansas City MO 

Areas of Interest: Bank Operations; Treasury Services 

Pay Transparency Salary Range: Not Available 

BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.                  .

Bonus Type



We're building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.

Take your Operations career to the next step with this role supervising the Account Reconciliation and Time Deposit teams.

Job Description

The Supervisor, Bank Operations is primarily responsible for providing first line supervisory/management level department support. Through effective supervision of direct reports, this position ensures all departmental operations are completed timely and accurately. This position works independently, but with a clear understanding of when to seek middle or upper management intervention and involvement.  This position requires strong verbal and written communications/interactions on a variety of levels, as well as external BOKF customers.

Team Culture

We understand everyone has different strengths and opportunities for growth and we strive to have the right mix of competencies in order to get the most out of the team dynamic.

How You'll Spend Your Time

  • Your knowledge of bank operations processes, procedures, applicable laws and regulations will be beneficial in solving problems and making recommendations for process improvement.
  • You’re able to listen, collaborate, respond, coach, and provide constructive feedback; keeping your team engaged is necessary for high achievement.
  • You’ll focus on innovation and thought leadership to improve the Company’s effectiveness, and help others become change agents.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s Degree or higher in Business, Banking and/or Accounting related field of study and 3-4 years in operations with 1 year or more in a leadership position or equivalent combination of education and experience.

  • Experienced knowledge of applicable Federal and State regulatory compliance including: Anti-Money Laundering, Office of Foreign Assets and Control, Bank Secrecy Act, Patriot Act and Sarbanes Oxley, Reg E, Reg CC, UCC4A.
  • Excellent PC skills, including proficiency in Microsoft Office products
  • Advanced problem solving and analytical skills, good mathematical skills
  • Basic knowledge of banking principles
  • Basic understanding of transaction management, document managing, and imaging
  • Basic knowledge of accounting principles and practices (debit, credit, accounts payables and receivables)
  • Excellent organizational skills and ability to handle multi-task and prioritize
  • Ability to use sound judgment in decision making
  • Self-motivated
  • Good communication skills (verbal, interpersonal and written)
  • Dependable attendance and ability to work flexible hours
  • Team oriented and willing to assist others
  • Customer Service skills and/or experience
  • Ability to maintain a high level of confidentiality
  • Demonstrated ability to work in a fast pace, high volume environment & adaptable to change.

Working Conditions & Physical Requirements

Office - 20 lbs

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!

If you are interested in a career with BOK Financial text "BOKF" to 25000 to engage with Olivia our virtual recruiting assistant.
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Please contact with any questions. 


Investing in our talent and building a great workplace is a top priority for us.

  • Empowered employees
  • Award-winning culture
  • Community commitment

Base salary range explanation:

The base salary range represents an average range for this position. Actual offers to be determined based on the candidate’s qualifications, skills, experience and education. See job details for salary range and bonus type.


BOK Financial offers industry-leading benefits addressing your complete physical, financial and emotional health. Click here to see our benefits.


BOK Financial is an award-winning $46 billion regional financial services company and one of the top 30 banks in the U.S, based in Tulsa, Oklahoma.

We seek to continually foster and support the principles and values of our company by promoting an environment that is inclusive of the diverse values, opinions, experience, culture and needs of our employees, clients and communities.


  • 5,100 employees
  • 28 years of financial profitability
  • $79+ billion assets under management and administration
  • $5.8 million in charitable contributions in 2019 and $86 million since the start of the BOKF Foundation in 1998

Nearest Major Market: Kansas City

Job Segment: Bank, Banking, Operations Manager, Accounts Payable, Manager, Finance, Operations, Management

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