Mortgage Branch Manager - Phoenix

Date: Jul 17, 2018

Location: Phoenix, AZ, US



At Bank of Arizona Mortgage, our employees are our most important asset and our growth over the years wouldn’t have been possible without our dedicated and talented work force. We know everyone has specific career goals. It’s what motivates us each day and why we’re invested in working with you.  Bank of Arizona Mortgage is looking for an experienced Branch Manager to lead an existing dynamic and successful team with an established book of business in the Phoenix market.  Bank of Arizona Mortgage is a loan officer centric platform that takes advantage of the best programs, tools, and support teams to create the best in class origination experience available in the market.

For more information on Bank of Arizona Mortgage we invite you to view this short video:


The BOKM Branch Manager is primarily responsible for an assigned branch engaged in originating, processing, and closing coordination for residential mortgage loans; oversees the production/origination of branch office within region, including but not limited to, new market research, office locations, hiring and management issues; also responsible for public relations, program development, market conditions and trends; representing a full range of mortgage financing; generates mortgage and development loans through solicitation of real estate brokers and builders/developers. Responsible for supervising, training, monitoring, and motivating loan officers, processors, loan closing coordinators, and other production personnel; responsible for daily operation of branch including recruitment and development of personnel, expense management, human resources, and scheduling of tasks. Maintains an active call schedule for purposes of educating Realtors/builders regarding the features and benefits of BOk Mortgage financing.


  1. Supervises the daily operation of production/operations branch, including support of Loan Originators and supervision of Loan Processors and Loan Closing Coordinators and other production personnel, as required; conducts, performance evaluations and salary reviews; determines work priorities and schedules work assignments, interviews and recommends candidates; evaluates, orients, counsels, and trains subordinate personnel and recommends associated personnel actions.
  2. Defines annual Branch objectives; develops operating plan, including budgets and manpower requirements, in compliance with senior management decisions; prepares loan production activity reports, expense accounting, rations, fees, and contracts; may also prepare monthly management reports such as account analysis statistics, progress reports, incentive program reports, operating statistics, and budget variance explanations.
  3. Supports the Regional Manager in the activities of market analysis, product sm development, establishment of performance standards, quality control and compliance, as as required.
  4. Responsible for recruiting, training and motivating all branch support employees toward the goal of efficient and profitable origination of residential mortgages. Consults with Loan Officers on large and complex loans and advises on matters involving real estate, deeds, titles and related items.
  5. Monitors and controls monthly income and expenses toward the goal of assisting the Regional Manager in meeting volume/income projections of executive management, as well as meeting expense control expectations.


  • Advanced knowledge of mortgage lending guidelines and regulations (FHA, VA Conventional, FHLMC, FNMA and private investor)
  • Advanced knowledge of secondary marketing, insuring, and post closing
  • Advanced knowledge of various state lending laws
  • Excellent interpersonal skills including oral and written communication skill, sales and customer relations skills

This level of knowledge is normally acquired through completion of a Bachelor's Degree with 5+ years of management experience in mortgage banking or equivalent work experience of (11+ years).

BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Attention All Third Party Agencies, Headhunters, and Recruiters
BOK Financial and its Subsidiaries will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to BOK Financial and its Subsidiaries will be considered the property of BOK Financial. BOK Financial and its Subsidiaries will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. BOK Financial and its Subsidiaries are not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. BOK Financial and its Subsidiaries only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with BOK Financial and its Subsidiaries from third parties must be through our Human Resources Department. Any contact made outside of the BOK Financial Human Resources Department by a third party will cancel any future business relationships between the third party and BOK Financial.

Please contact with any questions. 

Nearest Major Market: Phoenix

Job Segment: Branch Manager, Mortgage, Bank, Banking, Manager, Management, Finance