Agile Project Manager

Bonus Type

Summary

We're building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. Combine your passion for innovation, our opportunity for growth, and a culture of teamwork in Project Management to grow your career with us

Job Description

Responsible for overall coordination, status reporting and stability of project oriented work efforts and establishing and implementing project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. This position is also responsible for tracking key project milestones and assisting Program Manager(s) in partnering with senior management of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise. This position manages multiple large, complex projects with greater impact to the enterprise.

Team Culture

Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. Problems are brought to the surface, and so are solutions; we’re receptive to feedback and constructive criticism. We believe in personal and shared accountability. Project Management is “One Team”. We’ve created a fun, safe space for our team to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level. There is genuine care and concern for a job well done. If we can help each other achieve more, then it helps us all. Recognition, integrity, and the desire to help others are our winning combination. Empowering each other and mentoring are a common practice.  
 

How You'll Spend Your Time

•    You will review project proposals or plans to determine time frame, funding limitations, procedures for accomplishing the project, staffing requirements, and the necessary resources for each phase of the project.  Establishing a work plan and staffing is critical to your success. 
•    You will arrange for recruitment or assignment of project personnel and formulate and define the technical scope and objectives in conjunction with project staff to outline the work plan. 
•    You will identify and manage project dependencies and critical path items for simple project plans having multiple inter-dependencies such as departments, vendors and processes. 
•    You will negotiate with the project sponsor (senior management LOB) to ensure desired timelines and budget expectations are met.
•    You’ll be the liaison to both internal technology staff and vendors to ensure they understand the business requirements.
 

Essential Duties

•    Reviews project proposal or plan to determine time frame, funding limitations, technical scope and objectives of project; procedures for accomplishing project; establishes a work plan and staffing for each phase of project; formulates and defines technical scope and objectives of project; confers with project staff to outline work plan.  Plans and administers project budgets for personnel and project expenses.
•    Identifies and manages project dependencies and critical path items pertaining to complex project plans having multiple inter-dependencies and processes; negotiates with project sponsor (senior management LOB) to ensure that desired timelines and budget expectations are met; serves as liaison to both internal technology staff and vendors to ensure business requirements are fully understood.
•    Reviews status reports prepared by project personnel; modifies schedules or plans as required including quality assurance test plans and quality assurance testing.  
•    Manages weekly/monthly reporting process; helps prepare information deliverables for O&T Project Manager Officer (PMO) regarding progress toward project milestones; accepts and assesses status reports, change requests, and requirements documentation to ensure project progression
•    Manages/participates in ongoing integration efforts e.g., testing, dress rehearsals and conversion activities, etc.
•    Leads the effort in creative approaches to problem solving and quality deliverables supporting business needs.  Provides leadership for project team throughout the project lifecycle.
•    Works closely with the end users, business technologists, and others to understand and prioritize business goals and information needs; manages the process of developing system requirements and design specifications; directs efforts to refine conceptual systems design requirements into the technical design.
•    Enables Scrum as a software development framework for IT delivery teams
•    Facilitates all Scrum events and ceremonies including Sprint planning, Grooming, Retrospective, Refinement and daily stand-ups
•    Works cross functionally to align strategy, methodology and execution
•    Ensures clearly defined responsibilities and accountability for key program/project roles 
•    Guides the team in the setting of realistic objectives for Feature and Sprint delivery timeframes and continually manages project expectations with team and stakeholders
•    Coaches the team to improve and to work as a self-organizing team
•    Facilitates team effectiveness and efficiency by removing impediments, mediating through conflicts, helping teams to make decisions and adhering to continuous improvement principles
•    Proactively identifies risks to the attainment of Feature and Sprint goals and engages the team in mitigating risks
•    Communicates, influences and negotiates both vertically and horizontally in support of team objectives
•    Fosters speed, innovation and encourages continuous improvement
•    Tracks and monitors team’s progress towards Roadmap and Sprint objectives via Scrum metric reports (e.g., Burndown and Velocity charts) and delivers input to status reports as required
•    Provides input to help identify and form future Scrum teams
•    May perform other duties as assigned. 
 

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Computer Science, Business Administration or a related field of study with an IT focus and 7-10 years of directly related experience in Information Technology project management or equivalent combination of education and experience.  Prior experience in financial services industry is preferred.  Preference: Achieved Certified Scrum Master Certification (CSM) or SAFe Scrum Master Certification (SSM) or equivalent combination of education and experience.

Skills:
•    In-depth knowledge of project management methodologies and tools, resource management practices and change management techniques
•    In-depth knowledge of plan development and execution, scope planning, schedule development, cost estimating, budgeting, and control, quality planning assurance, organizational planning, communications planning, risk identification and risk response control
•    Extensive knowledge of the software development process, including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, and deployment management 
•    Thorough knowledge of utilizing business applications for competitive advantage 
•    Thorough knowledge and understanding of business needs
•    Thorough knowledge of analysis, design, and implementation experience with technologies 
•    Exceptional verbal and written communication skills
•    Technical proficiency in hardware and systems software
•    Strong customer focus and ability to manage client expectations 
•    Ability to develop and deliver projects using leading-edge technology 
•    Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding 
•    Strong teamwork and interpersonal skills at all management levels
•    Minimum 1 year of experience as a Scrum Master leading Agile Scrum teams 
•    Experience with Agile Toolsets (Atlassian tool suite, specifically JIRA and Confluence)
•    Ability to multi-task 
 

Working Conditions & Physical Requirements