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Digital Experience Analyst II

Tulsa, OK, US

Req ID: 56466 

Areas of Interest: Digital Technology 

BOK Financial (BOKF), based in Tulsa, Oklahoma, is one of the top 25 bank holding companies in the U.S. With assets exceeding $40 billion and a growing employee base of over 5,100 spread across 8 states, our guiding strategy has been, and it continues to be, building a recession-proof bank that will outperform peers across the economic cycle.


Throughout our 100 year history, the culture at BOK Financial has allowed us to achieve more together. We do this by working towards shared goals and adhering to our core values: Be known for unwavering integrity; engage, empower, and invest in employees; prepare clients to make better financial decisions, and actively advance the communities we serve. By combining our shared goals and core values, we can consistently deliver exceptional products and services to our customers and community, as well as fostering an environment where employees can be their best selves.


At BOK Financial, our success starts with our incredible talent. Are you an experienced Business Analyst who enjoys problem solving?  This is an opportunity to become involved in some major transformative projects and leverage new cutting-edge technology.  Bring your passion for technical support; it’s an exciting time to join us.


About the Role:

Without the expertise of our Business Analysts, we would not be able to deliver superior services and products to our customers.  This role offers an opportunity to build upon your existing skill set and learn new applications. You will be part of a highly-talented team of IT professionals that supports some of the most critical applications at the bank.  You will also develop relationships with IT professionals across the bank and partner closely with the line of business.  


What You Can Expect:

We are in a growth mode of our products and services, with a focus on our long-term technology roadmap.  We will provide the objectives, and you will work with your manager to develop a plan on how to get there. Long term, IT offers multiple career paths. You have the ability to become an expert in your space or develop a diverse background supporting various areas across the bank. The decision is yours.


Team Culture:

Our team is committed to delivering the best IT solutions for our lines of business. We collaborate with other IT members, as well as our business partners. It is a fast-paced, ever-changing yet fun environment with a number of new exciting initiatives. 


The mission of IT is to Enable Business Success and Create Raving fans. We do this through our shared quest to continuously improve, while simultaneously looking at ways to optimize our applications and processes. We are a determined, smart, and collaborative group that is eager to welcome you to the team.


How You’ll Spend Your Time:

                     You will focus on day to day operations and take on smaller projects over time to grow in your role.

                     You will use your exceptional data analysis and problem solving skills to support several critical applications.

                     You will utilize your vast knowledge of troubleshooting to take on incidents and issues in our digital properties.

                     You will apply your business acumen to help facilitate meetings and provide solutions for moderately complex projects.

                     You will leverage your attention to detail to write functional business requirements, implementation plans, and procedures.

                     As you continue to grow and develop, you will take part in testing, implementing, and assisting in Disaster Recovery efforts.


We Would Like to Talk to You if You Have These Hard & Soft Skills:    

·         ATTENTION TO DETAIL:  You must be thorough and accurate in data analysis and solicitation of requirements to provide the best information.

·         TECHNICAL SKILLS:  Your experience with complex SQL queries will help set you up for success, and your ability to troubleshoot and create detailed documentation is a plus.

·         COLLABORATIVE: You enjoy working in teams and across departments to achieve common goals.

·         RESULTS ORIENTED:  You show initiative as you focus on the desired deliverables, while meeting and exceeding your goals.

·         PROBLEM SOLVER:  You are able to track and solve complex problems in a variety of situations and function effectively in rapidly changing or uncertain conditions.

·         COMMUNICATION:  You must be an effective communicator, and use those skills to translate business requirements into tangible development tasks

·         DESIRE TO LEARN:  Grow your capabilities by actively participating in opportunities to expand your knowledge, influence others, and develop your interpersonal skills.


BOK Financial is a stable and financially strong organization that provides excellent training and development to support building the long term careers of our employees. With passion, skill and partnership you can make an impact on the success of the bank, our customers and your own career!

Apply today and take the first step towards your next career opportunity!
BOK Financial is an equal opportunity employer.  We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.

Please contact recruiting_coordinators@bokf.com with any questions. 


Investing in our talent and building a great workplace is a top priority for us.

  • Empowered employees
  • Award-winning culture
  • Community commitment


BOK Financial is an award-winning $46 billion regional financial services company and one of the top 30 banks in the U.S, based in Tulsa, Oklahoma.

We seek to continually foster and support the principles and values of our company by promoting an environment that is inclusive of the diverse values, opinions, experience, culture and needs of our employees, clients and communities.


  • 5,100 employees
  • 28 years of financial profitability
  • $79+ billion assets under management and administration
  • $5.8 million in charitable contributions in 2019 and $86 million since the start of the BOKF Foundation in 1998