Manager, Workplace Optimization

Bonus Type

Summary

We're building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career. As a Manager, Workplace Optimization you manage and update our space management software, including programs like Serraview and CAFM. The role involves maintaining accurate floor plans, collaborating with lines of business (LOBs) to verify space assignments, and coordinating internal moves.

Job Description

The Manager, Workplace Optimization is primarily responsible for optimizing the BOK Financial corporate workspace utilization and ensuring the seamless operation of our Computer-Aided Facility Management (CAFM) systems. This position has a diverse range of responsibilities, focusing on both the physical workspace and operational aspects of the portfolio. The Manager, Workplace Optimization demands a unique blend of space awareness and utilization experience to maximize efficiency and productivity within corporate spaces.

Team Culture

We have a go above and beyond philosophy in serving our internal clients and aim to deliver best in class customer service. As a team, we are deeply connected with our communities, committed to social outreach, and volunteer and participate in worthy causes. We are proud of the company's contributions to the organizations we serve.

How You'll Spend Your Time

• Develop and implement strategies for optimizing space utilization across facilities.
• Work with CRES project and strategy teams to assist in office relocations, renovations, and space expansion initiatives.
• Develop and implement standards in the CAFM record database to ensure data integrity and consistency across all corporate facilities within the system.
• Monitor and assign work order tickets as applicable to the CRES Team utilizing ServiceNow.
• Maintain accurate records of corporate spaces, including floor plans, occupancy data, and business utilization statistics within the software systems.
• Analyze system data to identify trends and areas for improvement in facility management.
• Oversee warehouse furniture inventory management.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a­­­­­­­­­­­­­­­­­­­ Bachelor’s degree in Interior design, or a related field of study and ­3­+ years of directly related experience in workplace occupancy planning with a background in managing corporate workspace or 7+ years equivalent combination of education and experience.

• Technical proficiency with CAFM software (e.g. SerraView, Archibus, FM:Systems).
• Excellent analytical skills and the ability to interpret data to drive decisions.
• Strong knowledge of and ability to utilize design software such as AutoCAD for floor plan modifications.
• Advanced PC application skills including MS Office Suite.
• Exceptional written and verbal communication skills, with a proven ability to engage effectively with diverse stakeholders.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Ability to understand and interpret the strategic implications of changes and needs within the entire portfolio.