Senior Mail Clerk (M-F 8:30am-5pm)

Bonus Type

Summary

Are you looking to join a company where people truly care about making a difference? BOK Financial is committed to achieving more together by bringing energetic, customer-focused people to the business. Join us today as a Senior Mail Clerk!

Job Description

The Senior Mail Clerk delivers and processes incoming and outgoing mail which requires more complex processing procedures in addition to routine mail; sorts incoming and outgoing inter-office mail to various department and branch locations; may be required to identify and resolve more complex mail preparation errors and provide problem resolution to customers.

Team Culture

Our team is passionate about what we do, and it shows. Working with our peers across the bank to make a difference in their lives is rewarding.

Our team operates on timeliness, self-sufficiency and leaning in where needed. We provide cross-training and collaboration. There is a genuine care and concern for a job well done. We partner with and help our teammates as needed.

How You'll Spend Your Time

• You will weigh and apply appropriate postage on outgoing U.S. Postal Service (USPS) mail according to the class of mail selected via various postage machines.
• You will identify the appropriate cost center for charge back purposes, determine the mail class and replenish postage on meters via electronic transfer of funds.
• You will perform scheduled deliveries to/from specified locations in a timely manner for the purpose of mail distribution and pickup including deliveries to city-wide locations.
• You will accept proof work, courier and accountable mail via the receiving window; you will count, log and deliver proof work. You will also ensure notification and delivery of courier items and ensure pertinent information is tracked, recorded, and delivered to the intended recipient.
• You will act as a backup operator for the purpose of bar-coding mail and select appropriate sort patterns using appropriate software. You will act as a backup operator to the automatic inserter operator, select appropriate envelope and perform setup selection on each drop station as required by each batch, which ensures a high level of accuracy while processing confidential customer information.
• You will perform duties related to mailroom maintenance; order supplies for the mailroom; order express supplies such as UPS envelopes and air bills; assist with overnight mail tracking requests; and assist with transportation requests.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of high school or GED and a minimum of 9 months of mail processing experience.  Must have a valid driver’s license.

Working Conditions & Physical Requirements